22 March 2007

Your Brain is there for a Reason

I have very basic IT skills. My colleagues at work see me as an IT goddess though. I’m flattered, but it’s not true.

For months, my work pals utilized me as an IT helpdesk, asking questions like this:
  • Amal, my Wifi doesn’t work!
  • Amal, why can’t I send that 400 GB file through Outlook?
  • How can I sum/sort numbers in Excel?
  • Can you help me print this picture?
  • Can you send me our logo for the millionth time?
  • Could you please leave all the real tasks you’re working on and come help us with this silly problem because we’re too lazy to press F1 and look for a solution?
This is an example on how dependant our culture raises us to be. I don’t mind helping, but it frustrates me how our people always rely on helpers, heroes and saviours to aid them.

How do you expect to be knowledgeable and rewarded when you don’t gain knowledge through experience? What would happen if you use F1, or use a dictionary or create your own solution, or just fuckinggoogleit?

Are we a lazy nation? Do we lack the intelligence and novelty? Are we really happy where we are, spoon-fed in diapers?

In a nation where those who “teach” and preach are sacred, it shouldn’t come across as shocking. In a country where students are not even introduced to the notion of “thinking outside the box” and tolerance is barely enough to survive the day in semi-peace, what do we expect?


SoulSearch said...

I hope I wasn't one of the people who bugged you too much. Actually I might have. But you do have a point. I have been taught to swallow the book as it is and then vomit it all onto the test papers, and then go home. No creativity, no originality, no words of your own. Just what the teacher teaches you is the bible. And thats it. I hope this generation can make use of Google.
I promise to Google before I ask a dumb question.
I promise to Google before I ask a dumb question.
I promise to Google before I ask a dumb question.
I promise to Google before I ask a dumb question.
I promise to Google before I ask a dumb question....................

Will miss you loads, keep in touch always...


SoulSearch said...

Sorry for the graphic description of my examinations... hehe

Na3noosheh said...

You are absolutely right! Too lazy & always waiting for someone else to do their tasks.. Reminded me with something Dr. Moh’d used to say that "Arabs are always waiting for a hero to come and fulfill their dreams but never work on themselves to create heroes within" and even worse they like it this way! tailor made! what a shame! and it's not even personal.. this is taking us down the drain in every aspect of this life!

QEMA said...

TOP Computer Tech Support Calls

Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the Button?

Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.

Customer: No, wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....


Tech support: What kind of computer do you have?
Female customer: A white one...

Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?


Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.

Tech support: Would you click on "start" for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.


Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...


Customer: I have problems printing in red...
Tech support: Do you have a color printer?

Customer: Aaaah....................thank you.


Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.


Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?

Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back

Customer: OK

Tech support: Did the keyboard come with you?
Customer: Yes

Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...


Tech support: Your password is the small letter "a" as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?


Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?

Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?

Customer: Five stars.


Tech support: What anti-virus program do you use?
Customer: Netscape.

Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.


Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.


Tech support: How may I help you?
Customer: I'm writing my first e-mail.

Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?


A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?

Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."


And last but not least...
you like like it, but hold your self :)

Tech support: "Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager"

Customer: I don't have a P.

Tech support: On your keyboard, Bob.
Customer: What do you mean?

Tech support: "P".....on your keyboard, Bob.

ha ha ha ha :)

Gardens of Sand said...

Since you are the new IT Help Desk I have a question:

Googeleeyee wain ra7????

:-P lol

aMaL said...

No worries, you didn't bug me as much as the blonde ones..
Mate, thanks for turning my comments section into a forum's page. Couldn't be more delighted :p
I'll tell ya:

lebinbah said...

LOL ... I kind of know what you mean i am going through the same thing where i am working at the moment, but hi i managed to decrease it :P the thing that you should do is whenever someone asks you about something simple ... just open your web browser and go to www.google.com and tell him/her figure it out BOZO ...

Devilish said...

actually I did learn a lot by attending such requests

Ammar456 said...

I've noticed a part of our culture actually demands everyone to be lazy. I guess we share similar traits, being the "heros" of the office when it comes to IT. And yes, I get asked the dumest things, and the problem is, i'm sure the people who asked know the answer, but were just too lazy to actually press a button or two to find it. Thats why were so slow to develop. Im suprised we dont devolve (is that the opposite of evolve?)